ShipGuard
Log in
Closed pilot · manually reviewed sellers only

Your next shipment
could cost you ₹1,000.
Or just ₹15 to protect it.

ShipGuard pays you 75% of verified damage or loss claims within 72 hours. We chase the courier. You focus on selling.

  • GST-registered sellers only
  • Covers shipments up to ₹1,000
  • First month ₹99 flat
Dashboard/Claims/May 2026
Live
Claims settled · May
0
Across 0 claims · 22 days
+18.4%
₹6,420
MTWTFSS
Recent activityView all
Paid ₹600 · damage claim
AWB DL1234567890 · Delhivery
just now
Paid ₹740 · lost in transit
AWB DT8845102991 · DTDC
2 min ago
Under review · awaiting reviewer
AWB DL5512938472 · Delhivery
9 min ago
Next payout
18h 24m
Claim approved · ₹600 sent
UPI · settled in 1 minute
Works with
delhiveryBlueDartDTDCShiprocketXpressbeesekartIndia Post
The cost of doing nothing

What happens when your shipment is damaged or lost?

Today

Without ShipGuard
  • You call the courier. They ask for paperwork.
  • You wait 30–45 days for a response.
  • Claim gets partially paid — or rejected.
  • Your working capital is stuck for weeks.
  • You lose money and time on every damaged order.

Tomorrow

With ShipGuard
  • You file a claim in 2 minutes from your dashboard.
  • We verify your packing video evidence.
  • 75% of invoice value paid within 72 hours.
  • Your case is closed. Money in your account.
  • We chase the courier — you sell more.
Average payout: 47 hours. Across the pilot, 92% under 72.
Built for every role

One product. Three teams that finally agree.

Sellers, ops leads, and finance teams each see the slice of ShipGuard that matters to them — and the same source of truth underneath.

Stop watching ₹40,000 vanish in "pending claims" every month.

You see one settled number, one payout date, and one bank line. ShipGuard turns your refund float into predictable cash.

  • One number for "money owed to me," updated every hour
  • Weekly recap on WhatsApp — 30 seconds to read
  • Forecast next 14 days of settlement cash
Recovery overview · This quarter
Recovered so far
0
+24% QoQ
March₹42,000
April₹58,400
May₹86,000
Juneprojected ₹1,06,000
WhatsApp recap sent · every Monday 09:00
How it works

Three steps. One workflow.

No carrier portals. No claim-tracking spreadsheets. No three-day email threads asking for the same AWB twice.

STEP 01
Before dispatch

Register your shipment.

Record a 30-second packing video and upload it to Google Drive. Paste the link in your dashboard. Protected for ₹15 — sealed with a tamper-proof hash the second you submit.

New shipment
AWB number
DL1234567890
Marketplace
Shopify · Bombay Threads
Declared value
₹820
Packing video link
drive.google.com/d/1xQ…vid Sealed
Claim · BD9876543210
UNDER REVIEW
buyer-photo.jpg
Damage to outer box · uploaded
buyer-chat.png
WhatsApp complaint · 2 messages
ReviewerPriya · ShipGuard ops
SLADecision in 18h 24m
STEP 02
When it goes wrong

File a claim if something goes wrong.

Damage or loss reported by the buyer? Upload one screenshot. Our underwriting team reviews within 24 hours and we settle within 72.

STEP 03
Final settlement

Get paid. We handle the rest.

75% of the invoice value — transferred straight to your UPI. Case closed for you. We pursue recovery from the courier independently, on our balance sheet.

SETTLED
0· 75% of ₹820
Sent to UPI · 7894********@okhdfc
FiledMon · 11:42 IST
ReviewedTue · 09:08 IST
PaidWed · 14:24 IST
Total time: 50h 42m · final settlement
Pricing

Simple, transparent pricing.

Two line items. The whole bill. Nothing comes off your settlement — what we pay is what you keep.

First month
₹99flat · one-time

Onboarding & dashboard access

Manually-reviewed onboarding, dashboard access, and a pilot success manager on WhatsApp.

  • Manual underwriting & approval
  • Pilot success manager (WhatsApp)
  • Cancel before day 30, no charge
  • Locked-in rates for 90 days after pilot
  • Free CSV migration from your current tools
Per shipment
₹15per registered shipment

Pay only when you ship

Flag the shipments that matter at dispatch. File a claim only if something goes wrong.

  • Up to ₹1,000 declared value covered
  • 75% paid in 72 hours · final settlement
  • No recovery cut, no success fee
  • Bulk-register via CSV or API
  • WhatsApp claim updates · live

Pricing applies to verified pilot participants. Pilot capped at 200 sellers · 84 admitted so far.

Protection tiers

Your protection grows with trust.

Every seller starts at Starter. After two clean weeks you move to Basic — and from there, your tier scales with your dispute accuracy, not your volume.

Starter
Day 1
01
Max per claim
0
on orders up to ₹1,000
Daily capin payouts
₹1,500
Claims / daybefore queue
2
Monthly captotal payout
₹4,500
Basic
Week 2+
02
Max per claim
0
on orders up to ₹1,000
Daily capin payouts
₹3,000
Claims / daybefore queue
4
Monthly captotal payout
₹9,000
Growth
Month 2+
03
Max per claim
0
on orders up to ₹2,500
Daily capin payouts
₹5,625
Claims / daybefore queue
4
Monthly captotal payout
₹16,875
Pro
Month 3+
04
Max per claim
0
on orders up to ₹5,000
Daily capin payouts
₹11,250
Claims / daybefore queue
4
Monthly captotal payout
₹33,750
Top tier
0%
Final settlement · same for every tier
We pay 75% of declared value within 72 hours — and call it done.
The remaining 25% covers our underwriting risk: chasing the courier, paperwork, appeals, manual review. You owe us nothing from the recovery.
Claims beyond your daily cap are queued — not denied.
Once you hit your daily payout cap, additional claims queue and pay out at 09:00 IST the next business day. The 72-hour clock pauses while queued. Tier upgrades clear the queue immediately.
Read queue policy
84 of 200 pilot seats filled

Stop losing money to courier delays.

Apply to the closed pilot. Every application is reviewed by hand — usually within 48 hours.

Apply for closed pilot
Tell us about your store · takes 90 seconds
Reviewed in 48hNever shared
Every application reviewed within 48 hoursBy applying you agree to our pilot terms and privacy policy.